HP Laptop Battery Wholesale Center Return and Warranty Policy.


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HP Laptop Battery

Welcome to www.hp-laptop-battery.net, We have a lot of selection of repalcement hp laptop batteries or compaq laptop battery or laptop adapter ,We supply the low price and highest quality battery, and we only use high quality cells in our products. Our products offer identical quality and capacity as all Original Equipment Manufacturer parts but only at low cost. If you have any suggestions for our battery or service, you can email to customer service department, your help will be great appreciated!

HP Laptop Battery Wholesale Center Return and Warranty Policy

General Return Policy
It is our goal to provide our customer with 100% satisfaction. If, for any reason, you are not satisfied with our product(s), please contact us immediately by e-mail and have your invoice handy. We will try our best to solve your problem. If you return the product(s) to us within 15 days, we will refund you the full product price (Shipping and handling charges will not be refunded unless it is proved that the return is a result of our error). Prior to returning our products, email us for a RMA and complete the instructions on how to ship the product(s) back to us. Please see "RMA procedures" below. Where applicable, all requests for warranty returns must be accompanied by a proof of purchase and be made through the dealer or outlet where the products was originally purchased. All returns are for credit only and must be made within fifteen (15) days after the invoice date. We reserve the right to charge a twenty-five percent (25%) restocking fee.

Return Merchandise Authorization (RMA) Procedures

Obtain a Return Merchandise Authorization (RMA) number: All returns must have a RMA for processing. Please e-mail us at info@hp-laptop-battery.net to obtain approval as well as the RMA. RMA are only valid for thirty (30) days (postmarked by or carrier posted by the 30th day).
Include RMA on the outside of the package: It should be clearly displayed on the return-shipping label of the package. Packages without a RMA will not be accepted.
Shipped within thirty (30) days: Products must be returned within thirty (30) days after the issuance of the RMA. Packages received after the 30th day will not be accepted and will be returned to the customer.
Repack in original packaging: Enclosed everything originally received, including all manuals and related materials. Place the packaged product in a protective outer box. We must receive all original products in order to process your return or exchange. We are not responsible for products that are damaged due to poor packaging, defaced packaging, or lost shipments. Products which you purchased from us must be returned 100% complete, including all components, original boxes and packing materials, manuals, blank warranty cards, and other accessories provided by the manufacturer.
It is the responsibility of the customer to pay for the return freight, and to take reasonable care to protect against damages in freight, if they want to return the product for any reason.

Warranty and Return Policy
We warrant that the products sold in our website, other than explicitly stated, are 100% brand new and free from defects in material and workmanship. Our detailed warrant policy is as follows:

Unless otherwise specified, we warrant our products for 1 year under normal, non-commercial use. During the first ninety (90) days from the date of purchase, we will repair or replace any defective product(s).
After ninety (90) days and up to one (1) year of purchase, we will, subject to inspection, repair the defective battery pack or replace it with a new or reconditioned unit. The return must be accompanied by a Return Merchandise Authorization (RMA) number, which is to be issued upon request, and must be shipped prepaid. A shipping rebate will be extended to the customer in the event that a defect in material or workmanship is confirmed.
Unless otherwise specified, the warranty period is a year from the date of original purchase. A replacement item, if sent, does not restart, or in any way extend, the warranty period.
For battery packs or battery related products, cell capacity depletion over time under regular use is normal, and is not an indication of defect. A battery pack that retains eighty percent (80%) of its original capacity after twelve months is considered normal.
For battery packs or battery related products, warranty is void if the battery pack has been improperly charged, installed or misused in any way, or if the label and/or bar coded warranty label has been removed or tampered with.
Where applicable, all requests for warranty returns must be accompanied by a proof of purchase and be made through the dealer or outlet where the battery pack was originally purchased.
If you have changed your mind and want to return the items for a refund, you can contact our Customer Service Department via email to obtain a Return Merchandise Authorization (RMA) number within fifteen (15) days of purchase. For items returned within thirty (30) days from purchase, arrangement can be made for exchange, credit or refund at our discretion. A product returned for refund or exchange MUST: be 100% complete and undamaged, contained in original packaging, including all manuals, blank warranty cards and other accessories which you have purchased from us. Customer is responsible for shipping charges on returned items. For your protection, we strongly recommend that you insure your return shipment against loss or damages, and that you use a shipper that can provide you with proof of delivery. Our return policy is to refund the purchase price (not including shipping and handling costs).
This warranty does not extend to devices, such as computers or cameras, that are powered by our battery packs. We shall not be held responsible for the improper use of our product(s).

After we issue a refund authorization to the bank, credit will appear on the customer's statement within one to two billing cycles, depending on the time required for the card issuing bank to process such transaction. Credit will be issued for part cost and tax less any re-stocking fees (where applicable). Shipping and handling charges will not be refunded in all cases. Refunds will be made with the same method of payment as the original order. Credit card refunds will only be made to the same card used for the original purchase.

Return Contact E-Mail:

info@hp-laptop-battery.net

It is the responsibility of the customer to pay for the return freight, and to take reasonable care to protect against damages in freight, if they want to return the product for any reason.

Four Tips on Maximizing HP Compaq Laptop Battery Performance

Power down all nonessential functions. Switch it off if you're not using it. Many business travelers already know that you don't want to take the DVD player for a spin on the plane, and that every time you hit "save" it can set the hard-drive whirring, which devours even more power. "But users often also forget to turn off their wireless card when they are no longer using it but are still using their computer," notes Mike Fuller, executive vice president of PC Laptops, a Sandy, Utah, laptop manufacturer. "When the wireless card is on, it still continually searches for networks." In Windows XP, click on "Power Options" in your control panel. It allows you to reduce the power consumption of any number of your computer devices or of your entire system.

Stay out of extreme temperatures. The technology that powers you battery isn't terribly complicated. But it's important to understand a little bit about the chemistry behind batteries, and how that can affect your work. Specifically, temperatures can affect the performance of your battery. It's best to use (and especially charge) your batteries at room temperatures. Extreme conditions can drain your battery quickly. Also, avoid partial charges and use the battery until it is dead. Battery experts liken partial charges — and discharges — to eating a cup of lard every day. It significantly shortens your battery's life. Considering that a lithium-ion battery can explode if it's improperly used, it could also shorten your life.

Let your laptop do the saving. Not every computing device handles a power source in the same way. Some of the more sophisticated laptops, which are designed with business travelers in mind, are misers when it comes to using power. And that's a good thing — if you can remember to take advantage of it. "Most users make the mistake of simply not choosing to use a product's built-in ability to conserve battery life," says Dan Coffman, a senior product manager for PC manufacturer ViewSonic. How do you harness your PC's built-in ability to save? Consult your user manual. Often, calibrating your laptop is as easy as double-clicking on the battery icon in the toolbar.

Always, always carry a spare device that uses batteries. How obvious is that? Well, if you're trying to keep under the onerous new airline weight-limits, it isn't. But as Rick Thompson, director of engineering at Valence Technology in Austin, Texas, observes, "the availability of 'free' power outside of your hotel room is not predictable." That's a nice way of saying it. In fact, I sometimes think airport terminals, car-rental facilities and hotels try to hide the power outlets from us to keep us from accessing their free power. Thompson recommends a system that can simultaneously charge a second portable device such as a cell phone or PDA, allowing you to multitask your battery operations.